KNOWLEDGE CENTRE
HUMAN RESOURCES
Guidance and advice articles for managing your staff successfully
THE ROLE OF STAFF IN SMALL BUSINESS SUCCESS
In the dynamic world of small businesses, staff are the cornerstone of success. Unlike large corporations with specialized professionals managing each discipline, small businesses rely heavily on dedicated, versatile employees who bring a personal touch to every task....
PUTTING STAFF ON TERMS: PROCEDURES
In South Africa, placing a staff member on terms, commonly understood as placing an employee on probation or addressing performance issues through a formal process, is governed by the Labour Relations Act 66 of 1995 (LRA), specifically Schedule 8: Code of Good...
EMPOWERING SMEs: THE TRANSFORMATIVE POWER OF STAFF TRAINING AND UPSKILLING
Investing in employee development drives productivity, retention, and economic resilience amidst skills gaps. Small and medium enterprises (SMEs) are the lifeblood of South Africa’s economy, accounting for 91% of formalised businesses and providing roughly 60% of...
HOW TO MANAGE AN UNDERPERFORMING STAFF MEMBER (WITH A POOR ATTITUDE)
Introduction As a small or medium enterprise (SME) owner in South Africa, managing staff performance is crucial for business success. Underperformance combined with a poor attitude can disrupt team morale, reduce productivity, and affect customer service. However,...